Return & Refund Policy

We want you to be satisfied with your purchase.

Return Window:
You may request a return within 30 days of delivery.

Return Eligibility:
To be eligible for a return, the product must be unused, unopened, and in its original packaging. For food-contact safety reasons, opened or used products cannot be returned unless they arrive damaged, defective, or incorrect.

Damaged or Incorrect Items:
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the issue.

Refunds:
Once your return is received and inspected, we will notify you whether the refund is approved. Approved refunds will be issued to your original payment method.

Return Shipping:
Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.

To start a return, contact:
support@nyrvela.com